Testimonials

"The Registrar and Student Services departments at National University of Health Sciences, faced with a limited budget and human resources, signed on with HelpOnClick a few years ago to leverage new communication technology within the office while allowing students an additional communication channel within the university to get questions answered and resolve issues on the spot.
HelpOnClick comes in handy during peak class registration times when phone lines are extra busy and email inquiries pile up.
With HelpOnClick, students can present a question and get a response in real time even during busy times since all staff members keep the application running in the background. The staff is happy because routine questions can be easily answered via the easy to use interface. Students are satisfied because wait times for responses are minimal. HelpOnClick allows two busy departments within the university to truly do more with less staff and resources. The rollout of HelpOnClick to the Registrar and Student Services departments has been so successful that now the admissions department is using the service to chat with prospective students.
HelpOnClick is easy to setup and maintain. Moreover, the reporting tools within the administration area allow managers to review chat transcripts for quality control and monitor productivity of all chat operators."

"We at West Virginia University love using HelpOnClick Live Chat to communicate with our students, faculty, and staff. The program, service, and technical support have always been top-notch. We highly recommend HelponClick to anyone that deals with multiple constituencies. It has transformed the amount of communication that comes through our website."

"Guys,
I love your product!
Good prices too. It's nice to find something that is not only affordable but that can also scale as our business grows.
Nice job!"

"Memory Cross has a very unique product that requires some interaction with customers to explain. We wanted our website to provide an option to interact with our customers and therefore improve sales. HelpOnClick has provided that in a very cost effect way. The software is easy to use and our customers have appreciated the ability to have their questions answered instantly."

"I have been looking for a year now and HelpOnClick is the best chat software that I have found. You guys have a good understanding of our needs, and the price is fair.
Thanks."

"HelpOnClick has made us see a whole side of customer service we haven't seen before. It's easy to use for our operators, we can do anything by the admin panel, and our customers are happy with the new software.
We will recommend you to our associates too."

"I recently set up an account with HelpOnClick; I was immediately impressed by the prices. No set-up fee, plus one of the lowest rates I've seen on the net! I thought it might be too good to be true until I started to use it. I will definitely be sticking with helponclick for a long time to come!"

"I just wanted to tell you how pleased I am with the software, training, and speed. It was much easier than I thought, and I could not be happier! Thanks"

"Out of all the live help companies I have used in the last few years, HelpOnClick stands above all. I have been very impressed by their customer support software."

"I just had to write and thank you for all you have provided for your customers. It is so nice and the control panel is great. It's nice how you've offered so many little customizations in the control panel to make it easier for one to use. Thanks so much."

HelpOnClick has been awarded and recommended as a top rated Live Chatting Software by Web Hosting Search: "Winning the WebHostingSearch.com award for best web tool is not something that many companies or sites can brag about. To receive this award you have to provide extra value to your users. This award is handed out only if we have been convinced that it's a useful and qualitative tool and resource before we even consider it for an award. If you use sign up for, or use one of these web tools you can rest assured that you will be more than pleased. Congratulations from the WebHostingSearch.com team!"