How do I implement both chat widget and online / offline icons in my website?
Click on tabs:
1. Tab: Admin
2. Tab: Setup
3. Choose “Widget + Icon”
Optional - choose from “
General Parameters”:
Website - which is the target website? Choose from the list or leave “All” for the default website.
Department - would you like the chat to go directly to a specific department? If so, choose one from the list.
Operator - would you like the chat to go directly to a specific operator? If so, choose one from the list.
Choose an icon set from the list on click on “
Manage custom icons” to upload your own.
Choose “
Widget” between “Bottom Left” and “Bottom Right” to best fit the widget on your website.
To hide the icon and/or widget when no operator is online, choose between the “
Hide when offline” options.
Copy the block of code under “Code” and place it on your website, anywhere between the <body></body> tag, where you’d like to place the icon.
Installation
Setup
Customization
Tips & Tricks